At Just Pass School of Motoring Ltd, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the private information of our customers when allocating them an instructor. By using our services, you consent to the practices described in this policy.

1. Information We Collect: We may collect the following categories of personal information from our customers:

a. Contact Information: Full name, address, phone number (or phone number of preferred point of contact), and email address.

b. Driver’s License Details: Driver’s license number, expiration date, and any relevant endorsements.

c. Experience and Preferences: Information about your previous driving experience, preferred lesson times, and any specific instructor requests.

d. Payment Information: Credit card details, billing address, and other financial information required for payment processing.

e. Other Information: Any additional information voluntarily provided by customers or required to fulfill our services.

2. Use of Personal Information: We use the collected personal information to:

a. Allocate Instructors: We use the information provided to match customers with suitable driving instructors based on availability, location, and specific preferences.

b. Contact and Communication: We may use your contact information to communicate with you regarding your driving lessons, confirmations, schedule changes, and other relevant updates.

c. Payment Processing: Personal information is used to process payments for the services rendered.

d. Service Improvement: We may analyze and aggregate customer information to improve our services, identify trends, and enhance customer satisfaction.

e. Legal Compliance: We may use personal information to comply with applicable laws, regulations, or legal processes.

3. Information Sharing and Disclosure: We understand the importance of confidentiality, and we do not sell, rent, or disclose your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:

a. Instructors and Staff: We may share your personal information with our instructors and staff members solely for the purpose of allocating instructors and providing our services.

b. Service Providers: We may engage trusted third-party service providers who assist us in operating our business and providing services. These providers are obligated to maintain the confidentiality and security of personal information.

c. Legal Obligations: We may disclose personal information if required to comply with applicable laws, regulations, legal processes, or government requests.

d. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, personal information may be transferred to the acquiring entity.

4. Data Security: We implement appropriate technical and organizational measures to protect the security and integrity of personal information. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices and Rights: You have the right to review, correct, update, or delete the personal information we hold about you. You may also have the right to restrict or object to certain processing activities. Please contact us using the information provided at the end of this policy to exercise your rights or make any privacy-related inquiries.

6. Retention of Personal Information: We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Afterward, we will securely delete or anonymize the data.

7. Changes to this Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective when posted on our website. We encourage you to review this policy periodically for any updates.

8. Contact Us: If you have any questions, concerns, or requests related to this Privacy Policy, please contact us.

Davies Thomas

Hi, I am Mini Thomas. I would just like to say that Rashid has been an absolute star. He was punctual for every session. He was an excellent instructor, calmly explaining everything in a way that I understood. Under him, I managed to come further than I ever thought possible and I would just like to say that he is brilliant and I thoroughly recommend him for any future learners.

Officialemman4

I passed my driving test first time with my instructor Saeed!! Best instructor ever!!

Mazni Mustafa

I passed my driving test today at redditch test centre. My instructor is Habib

Christos Nikoulis

I passed my driving test on my 1st attempt yesterday. Excellent preparation and mentorship from driving instructor Raja.

hootan parsapour

I passed first time on a new test route that I started preparing at short notice due to a last minute cancellation. This would not have been possible without Amir who went the extra mile to make sure I was ready and confident to pass. I have had my fair share of driving instructors before and during the pandemic where luck was not on my side. I ended up taking a break from driving for over a year. Getting back into driving at a time where driving instructors were in high demand, Amir took me on board and made sure I would be test-ready through continuous practice, manoevrues and mock tests to boost my confidence and learn key routes. He has been the most patient instructor I've come across while being a great communicator and supportive to make sure I achieve my goal without wasting my time, especially by getting me to keep being on the lookout for test availabilities. I'm very thankful to Amir, nothing but good things to say

shingai Chirinda

Passed first time at King standing with the help of Habib. 10/10 instructor

Hina Khan Swati

Passed my test on my first attempt thanks to my instructor Ansar Jabeen. She was so punctual and utilised every single minute of my lesson to make sure i knew my routes. I really appreciate her patience and her help.

Harpreet Grewal

Passed my driving test on 1st attempt. Thanks to my driving instructor Salma.Very calm and knowledgeable. Thats all you need to pass your test as a new driver.

Maria Mahmood

I passed this morning with Salma and it went really well and smoothly. I must confess that surely she is a skilled professional trader and the best among all. Before the test my instructor was very good she helped calm me before it was time to head into the test centre and we went over what would happen in the test to help relieve my nerves. She is the best instructor out their so friendly very professional and instructions are easy to understand and take in. Salma was able to easily adapt her teaching to suit me best. She is very sweet and you can tell she only wants the best out of you … she isn’t a instructor just there for the money she will tell you your mistakes and won’t move on until you have perfected it leaving you with no weaknesses.very very highly recommend her as your instructor.

Brandon c Newman Newman

Sooo happy today. I've just passed my test today at Redditch driving test centre. I was with Habib. Really nice guy and helped me to understand the roads, especially the high speed 70mp h speeds.Thanks mate😀